Our records indicate that we haven’t received payment for in the amount of, which was due on. Here’s a template you may wish to use for invoices that are around two weeks late, but you may wish to adopt a firmer tone if the invoice is later than two weeks:
Myinvoice status scheduled for payment how to#
If you’re wondering how to write a past due invoice letter or email, it’s relatively simple. How to write a past due invoice letter Īs we mentioned in the previous section, you’ll probably need to send a few emails when you’re chasing a past due invoice. If you get to this point, remember that the relationship may be severely damaged by threats of legal action. Look into debt collection agencies, or review legal options with your legal counsel. If you can’t contact the customer over the phone, or you have spoken with the customer but payment is still not forthcoming, it may be time to consider other collection methods. This can help to motivate the client to get the process started. Remain professional, but try to either secure payment over phone (by credit card/bank transfer) or get a firm commitment regarding the date and method of payment.Īt this point, you may wish to consider refusing any additional work from this client until all past due invoices are paid. If there’s still no response, try to get the client on the phone. You may need to send multiple emails while you’re chasing past due invoices: one on the payment due date, one after two weeks of non-payment, one after 30 days of non-payment, and a final email after 60 days of non-payment. In most cases, this should be enough to spur the customer into action. Ensure that your email is brief and professional, and be sure to mention any late fees included in your payment terms. If the customer doesn’t respond to your email, or they confirm that they’ve received the invoice but you still haven’t received payment, you should send another email requesting payment. Accidents happen, after all, and it’s important not to go in “all guns blazing” and potentially jeopardize an otherwise fruitful business relationship.
Myinvoice status scheduled for payment series#
Fortunately, there’s a fairly well defined series of steps you should follow to get the issue sorted out.įirstly, pop over a quick email to check that the client received the invoice. If you’re dealing with outstanding payments from your customers or clients, you’re probably wondering how to request payment for past due invoices.
While you’re reading up on past due invoices, you may also encounter terms like “overdue invoices” or “unpaid invoices.” Don’t worry – these terms are all used to describe the same thing: invoices for which payment is outstanding.
Past due invoices are – very simply – payments that haven’t been made by customers by the date agreed upon in the invoice’s payment terms. What is a past due invoice?įirst off, let’s define our terms. Do you know how to follow up on a past due invoice? Learn a little more about the collections process you should follow with our helpful guide.
Past due invoices can be a nightmare for your cash flow, but late payments are a problem that all businesses, big and small, end up dealing with on a regular basis.
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